Shipping policy
IrishBath.ie Shipping, Refund, Click & Collect Policy
Last updated: February 19, 2025
At IrishBath.ie, we strive to provide a smooth shopping experience and reliable delivery. Please read our shipping, refund, and pickup terms carefully before placing an order.
1. Shipping Information
We ship your orders using trusted carriers across Ireland such as Anpost, DPD etc. Shipping costs are based on order value, parcel weight, and destination.
Please note: All in-stock items are typically dispatched within 24 hours of order confirmation. Delivery times may vary depending on stock availability, courier schedules, and external factors beyond our control. We always strive to dispatch your order as quickly as possible.
Republic of Ireland (ROI) & Northern Ireland (NI)
| Delivery Type | Order Value / Weight | Delivery Cost (EUR) |
|---|---|---|
| Standard Post | Orders over €100 | FREE |
| Standard Post | Orders below €100 | €9 |
| An Post Express (1–20 kg) | Any order | €16 |
| Heavy / Oversize Parcels (20–35 kg) | Any order | €50 |
| Lightweight Parcels (0-1kg) | Orders below €100 | €5 |
Estimated delivery: 2–5 working days (standard), 1–3 working days (express).
2. Important Notes
- Delivery times are estimated and may vary due to stock availability, courier schedules, public holidays, or customs delays.
- Oversized or heavy parcels may require special handling; our team will contact you if additional arrangements are needed.
- International orders may be subject to customs duties, taxes, or import fees; these are the responsibility of the customer.
3. Click & Collect Policy
We offer a Click & Collect service for customers who prefer to pick up their orders directly.
- Order Confirmation: If you select the “Pickup an Item” option during checkout, we will contact you via email or phone to confirm your order and arrange a collection date and time.
- Pickup Timing: Please do not visit our pickup location until your order and collection time have been confirmed. This ensures your items are ready and available, preventing delays or inconvenience.
-
Pickup Location: Our current pickup point is our storage facility, where your items are securely stored:
Unit 7, Century Business Park, St Margaret's Rd, Charlestown, Dublin 11, D11 H023 - Scheduling Your Pickup: It is essential to agree on a pickup date and time with us. This allows us to prepare your order and hand it over efficiently, ensuring a hassle-free experience.
- Alternative Pickup Locations: On occasion, we may offer an alternative collection point depending on your items to make it more convenient. Any such arrangement will be confirmed by our team in advance.
Thank you for shopping with IrishBath.ie. We are committed to providing excellent service and a seamless shopping experience.